Stress puppies to turn idea streamers

Looks like outsourcing vendors will soon get to clean up the keyboard plaque. Sub-optimal cost savings from outsourcing IT services are forcing a number of firms to rethink their strategy and bring jobs back in-house, according to a recent Forrester study – reports Business Standard.

The report said clients in North America and Europe, despite cost escalations at offshore destinations are not in a hurry to retrace though, many of them do have plans to bring jobs back in. As per the report, 36% of the firms surveyed agreed that cost savings from services were lower than expected and another 28% of respondents believed that their providers are unable to respond rapidly to changing business needs.

BPO clock turning full circle? Time for stress puppies to turn idea streamers…!

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